top of page
sheep.jpg

Frequently Asked Questions

Made-Well is a Community Interest Company that provides purposeful and positive opportunities for all individuals, particularly those with learning disabilities, physical disabilities, mental health challenges, and those experiencing loneliness. We offer a variety of activities and services, including a café, animal interactions, gardens, and a range of events. Our site is open to the general public, and by using our services, you directly support the heart of our mission.

1. Where is Made-Well located?
Made-Well is situated just outside the market town of Hatherleigh, Devon. For detailed directions, please visit our 'Contact Us' page.

2. What are your opening hours?
Our site is open daily 9am - 4pm. Please contact us directly to find out if our café is open by calling 01837 810584 and choosing option 3.

3. Is there parking available on-site?
Yes, we offer free parking on-site for all visitors. If our car park is full, please go back out over the two cattle grids and turn right onto the main road. Our overflow car park is your next right. Once parked, please use the public cycle path to reach our site.

4. Is Made-Well accessible to individuals with disabilities?
Absolutely. We have a disabled toilet with baby change facilities and a Changing Places toilet, which includes a hoist, an adult-sized changing bench, and ample space for a carer. Our facilities are designed to be inclusive and accessible to everyone. We even have play equipment designed for wheelchair users - of all ages!

5. Can I bring my children to Made-Well?
Yes, children are welcome at Made-Well. We have an inclusive playground and various activities suitable for children. Please note that we are a working site with moving vehicles and machinery; therefore, children must be supervised at all times.

6. Are dogs allowed on the premises?
Dogs are welcome but must be kept on leads at all times. Please note that only assistance dogs are permitted in the animal barn and playground areas.

7. Do you offer facility rentals for private events?
Yes, we offer facility rentals, including our café (outside of business hours), The Pebble, The Bubble and our sensory room. For more information, please visit our 'Services' section on our sister website made-well.co.uk or contact us directly.

8. How can I get involved or support Made-Well?
There are various ways to get involved, including volunteering, corporate sponsorships, and fundraising. For more details, please visit the 'Support Us' section on our sister website made-well.co.uk.

9. What is the definition of carer and what proof is required?

In the UK, a carer is someone who provides unpaid support to a family member or friend who cannot manage without help due to illness, disability, mental health issues, or addiction. Proof of being a carer can include Carer’s Allowance award letters, GP registration as a carer, a carer’s assessment from the local council, identification from a carer support organisation, or recognition from an employer.

10. Who can I contact for more information?
For enquiries about events and activities please email us at admin@made-wellevents.co.uk. For enquiries about facilities for hire or general enquiries on Made-Well please email us at enquiries@made-well.co.uk. Please note that our emails are only monitored on weekdays.

Getting to Made-Well:

  • From Great Torrington:

    1. Follow the A386 south towards Hatherleigh.

    2. Made-Well is 2 miles after Meeth. You will go up a steep incline with bends. Made-Well's main entrance is then on the right, over two cattle grids.

  • From Okehampton:

    1. Take the A386 north towards Hatherleigh.

    2. At the Hatherleigh roundabout head straight over, staying on the A386.

    3. Made-Well is the second left after you have passed the pink and blue elephants.

bottom of page